Return and Exchange Policy

At Wrapped + Rad, we get it—life happens! If something
doesn’t vibe with you or your little one, don’t sweat it. We’re here to make
the return and exchange process as smooth as our cozy swaddles. Just follow the
deets below, and we’ll have you sorted in no time.

Each month, we’ll spotlight a parent who inspires us all and gift them something special—a Wrapped + Rad product plus a little extra to show how much they’re appreciated.

Because parenting deserves to be celebrated—boldly and lovingly!

Stat Rad! Stay Wrapped!

We’re all about keeping things rad and
hassle-free. If you have any questions, feel free to reach out to us at support@wrappedrad.com!

Return policy

We accept returns within 30 days of
receiving your item
, as long as the following conditions are met:

Eligibility Requirements:

  • Items must be unused, unwashed, and in their original packaging.
  • Returns with animal hair, smoke, strong odors, or visible signs of wear/washing will not be eligible for a refund or exchange under any circumstances.
  • Sale items are final sale and cannot be returned or exchanged.

Return Shipping:

  • Return shipping costs are the responsibility of the buyer.
  • If the return is deemed invalid upon inspection, Wrapped + Rad will not cover the cost to send the item back to you.

Inspection Process:

  • All returned items are carefully inspected upon receipt.
  • If your return does not meet the conditions outlined above, we reserve the right to reject it.

Exchanges Policy

Exchanges Policy

We know that sometimes you need a
little swap to make everything perfect. That’s why we’ve made exchanging your
Wrapped + Rad gear super easy!

Eligibility:

  • Exchanges are accepted within 30 days of receiving your item.
  • Items must be unused, unwashed, and in their original packaging.
  • Exchanges for items with animal hair, smoke, strong odors, or signs of wear/washing will not be accepted.

How to Start an Exchange:

  • Email our team at support@wrappedrad.com with your order number and the details of the item you'd like to exchange for.
  • Let us know which product, size, or design you’d like in exchange.

Quick Swap Process:

  • Once your exchange request is approved, we’ll send you a prepaid return label to ship your item back to us (return shipping fees will be deducted from your final credit).
  • As soon as we receive your original item and verify it meets our eligibility requirements, your new item will be shipped.

Fast-Track Option (Optional):

  • Need your replacement faster? You can place a new order for the desired item and return your original for a refund instead of an exchange. This ensures no delays and keeps things moving rad-quick.

Final Sale Items: All sale items are final sale and cannot be exchanged.

Damaged Products

If you receive a damaged product, we’re here to make it right.

What to Do:

  • Contact our support team at support@wrappedrad.com within 5 days of receiving your order.
  • Provide your order number and a photo of the damaged item(s).

Resolution:

  • Once we review your request, we’ll offer a solution, which may include a replacement or refund.

Please Note: Wrapped + Rad is not responsible for
packages that are lost, damaged, or stolen during transit.